Yt1s Privacy Policy — How We Protect Your Data
User privacy is a priority at yt1s. This policy explains what information we collect, how it is used, how it is kept secure, and your rights as a user of our platform in Malaysia.
This Privacy Policy applies to all users who register for or use the yt1s platform, including access via the website and mobile app. By using this platform, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Yt1s collects various types of information to keep the platform running smoothly and deliver the best possible user experience. The information collected falls under the following categories:
Account Information
During registration, you are required to provide a username, password, email address, and phone number. For identity verification and withdrawal processing purposes, we may also require a copy of your identification document such as your MyKad or passport.
Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM), we record transaction details including the payment method used (TNG eWallet, FPX, or bank transfer), the transaction amount, and the date. We do not store your full credit card number or bank account details directly in our system.
Device & Browser Information
The yt1s system automatically records technical information such as device type, operating system, browser version, IP address, time zone, and screen resolution. This data is used to diagnose technical issues and optimise the platform for the devices most commonly used by Malaysian users.
Usage Data
We record activity on the platform including games played, bets placed, active session duration, and navigation between sections. This data helps us understand usage patterns and improve platform features.
Cookies
The yt1s platform uses cookies to save login preferences, maintain active sessions, and understand how users interact with the platform. Session cookies are deleted when you close your browser, while persistent cookies are stored for a set period to make logging back in easier. You can disable cookies through your browser settings, though this may affect certain platform functionality.
2. How We Use Your Information
All information collected by yt1s is used solely for legitimate, clearly stated purposes. We do not use user data for anything beyond what is described here.
- Account operations: Verifying user identity, processing logins, managing account balances, and handling deposit and withdrawal transactions in MYR.
- Customer support: Enabling the yt1s support team to resolve enquiries and reported issues more efficiently and accurately based on your account history.
- Platform security: Detecting suspicious activity, preventing fraud, identifying duplicate accounts, and protecting the integrity of the payment system.
- Platform improvements: Analysing aggregated usage patterns to improve the interface, enhance performance, and develop new features relevant to Malaysian users.
- Communications: Sending account-related notifications, transaction status updates, and important service information from yt1s. We do not send promotional messages without your consent.
- Legal compliance: To comply with applicable laws and regulations in Malaysia, including anti-money laundering obligations where relevant.
3. Data Storage & Security
Yt1s implements strict technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction.
- SSL Encryption: All communication between your device and yt1s servers is protected with industry-standard SSL encryption, ensuring that data in transit cannot be intercepted by third parties.
- Access controls: Only authorised personnel have access to user data, and all access is logged for internal audit purposes.
- Secure storage: Data is stored on servers protected by multiple layers of security. User passwords are stored in hashed form and cannot be read in their original state.
- Retention period: Active account data is retained for as long as your account remains active. Upon account closure, data will be kept for a period required by law before being permanently deleted.
While we take all reasonable precautions, no system can guarantee absolute security. Users are also encouraged to use strong passwords and not share their login credentials.
4. Sharing Information with Third Parties
Yt1s does not sell, rent, or disclose users' personal data to third parties for marketing or commercial purposes. However, in certain situations, limited data sharing may occur:
- Payment service providers: To process deposit and withdrawal transactions in MYR, the necessary information is shared with payment gateway providers such as TNG eWallet and banks offering FPX. These providers are subject to their own privacy policies and security standards.
- Technical service providers: Companies that provide cloud computing infrastructure, analytics tools, and technical support services may have limited access to data in order to carry out their functions, and are bound by strict confidentiality agreements.
- Legal requirements: yt1s may disclose user information to authorities if required by Malaysian law, a court order, or other valid legal process.
- Rights protection: Where necessary to prevent fraud, protect the safety of other users, or enforce platform terms, relevant information may be shared with the appropriate parties.
In all cases of sharing, yt1s discloses only the minimum information necessary for the stated purpose.
5. User Rights & How to Contact Us
Right of Access
You have the right to request a copy of the personal information we hold about you. Such requests can be submitted via the yt1s support email and will be processed within a reasonable timeframe.
Right to Rectification
If you find that your personal information stored in the yt1s system is inaccurate or outdated, you may request a correction. Some details such as your username and email can be updated directly through your account settings, while other information may require additional verification before changes are applied.
Right to Erasure
You may request the closure of your account and the deletion of your personal data. Please note that certain data may need to be retained for a specified period to comply with applicable legal and financial regulatory requirements, even after your account has been closed.
Privacy Policy Updates
Yt1s reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or registered email. The latest update date will always be displayed at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Us
For any enquiries regarding this Privacy Policy, data access requests, or privacy concerns, please contact the yt1s team:
Email: [email protected]
We aim to respond to all privacy enquiries within seven business days. For more information about platform services, you may also refer to the FAQ.